Housekeeper/Cleaner- Sterling Court, London

The summer turn is a vital period at iQ Student Accommodation, when we prepare our buildings for the next academic year. As students move out at the end of their tenancies, our teams work at pace to clean, maintain, and refresh rooms and shared spaces, ensuring everything meets our high standards. It''s a dynamic and fast-paced time that requires great teamwork, attention to detail, and a focus on delivering an excellent experience for both our summer guests and returning students.

Role Summary:

Ensures the overall cleanliness and proper appearance of the property, including external litter, all internal communal spaces, reception and office areas, and other amenities to enhance and maintain the community appeal and provide a positive resident experience.

Key Role Responsibilities:

- Works as part of a team, supporting and respecting other team members, to deliver exceptional resident living.

- Supports the creation of a positive, memorable experience for residents

- As required by the Operations Manager, deep clean/sparkle clean student rooms/kitchens

- Cleans the reception, offices, common spaces and restrooms.

- Support housekeeping teams by removing waste, replacing bin bags, and transporting laundry or stock between floors

- Reporting maintenance issues or anything out of place to ensure all areas are safe, clean, and ready for new residents.

- Carries out a full litter pick daily to all external areas of the property if required by the Operations Manager

- Informs Operations Manager of any observed hazard or potentially dangerous situation to residents, team members, guests, and others.

Key Relationships:

- Operations Manager

- Residents

- Other team members on-site

About You

Knowledge & Qualifications:

- Ability to read and write in English to a level that enables full understanding and compliance with product safety labels, COSHH policy, and procedure manuals

- Understanding of the safe use and maintenance of cleaning fluids and tools, COSHH training is provided prior to starting the role.

Experience & Skills:

- Previous experience of maintaining cleanliness within a customer occupied environment.

- Demonstrated ability to solve problems in a variety of practical situations and follow standardised procedures.

- Ability to work autonomously, using initiative when required.

- Strong attention to detail

- Good time management - able to work efficiently and keep up in a fast-paced environment.

- Teamwork - comfortable working closely with housekeeping, maintenance, and site teams to get the job done.

- Physical stamina - the role involves being on your feet, carry out deep cleans, moving around the building, and lifting or carrying supplies.

- Attention to detail - spotting issues like missing items or damage helps maintain high standards.

- Flexibility and reliability - ready to take on a variety of tasks and adapt to changing priorities during a busy period

- Positive, can-do attitude

- Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and their business contacts and respond courteously to questions and requests.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.