Housekeeper - Services Apartments - Southampton

Housekeeper - Serviced Apartments (Southampton)
Role Overview
We are seeking a reliable Housekeeper with their own car and a valid UK driving licence to join our client''s premium serviced apartment team. This role is key to maintaining the exceptional cleanliness and high standards that make their apartments the first choice for guests.
You will be responsible for delivering a first-class housekeeping service across properties located in Southampton. A driving licence and car are essential as you will be collecting supplies and linen from our storage unit to ensure smooth apartment turnovers.
Reporting Lines

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  Reports to: Operations Manager
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  Works closely with: Housekeeping team, Operations, Guest Services
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  Interfaces with: Guests, Suppliers, and Outsourced service providers

Key Responsibilities

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  Deliver outstanding cleaning and preparation of apartments to brand standards, ensuring all areas are immaculate for guest arrival.
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  Collaborate with employed housekeeping staff to complete timely and efficient changeovers.
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  Maintain cleanliness of communal facilities and ensure kitchens, bathrooms, and bedrooms are spotless and fully stocked.
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  Attend to spills and messes swiftly with appropriate equipment.
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  Handle linen replenishment and make beds according to brand specifications.
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  Clean upholstered furniture carefully, maintaining attention to detail throughout.
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  Report any maintenance concerns promptly to the relevant teams.
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  Adapt cleaning and preparation to guest requirements, such as setting up high chairs or travel cots.

What Success Looks Like

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  Consistently upholding the high-quality standards of The Corporate Housing Partnership.
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  Promptly communicating any property maintenance issues.
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  Working harmoniously within the housekeeping team, both in-house and outsourced.
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  Minimising the need for re-work by the Guest Experience and Operations team.
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  Attending regular training sessions to ensure best practices are followed.

Candidate Profile

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  Must have a valid UK driving licence and own vehicle - no exceptions.
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  Minimum of 1 year''s experience in housekeeping within a hotel environment, holiday rental, or serviced apartment environment.
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  Exceptional attention to detail combined with a proactive, can-do attitude.
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  Flexible approach to working hours, including seasonal variations.
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  Professional appearance and strong interpersonal skills.
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  Committed to following standards and procedures precisely.

Position Details

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  Job type: Full-time, Permanent
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  Hours: 30-35 per week
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  Pay: -13.00 per hour
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  Benefits: Company pension, on-site parking, referral programme

If you have the right experience and meet the driving requirements, this is a fantastic opportunity to join a respected premium serviced apartment provider with a supportive team environment.