Household Claims Handler - Perth

Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That''s why we''re here, and that''s why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy).A bit about the job: As a Claims Handler, you''ll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you''ll guide customers from the first conversation until resolution, efficiently and empathetically. You''ll gather information, assess claims in line with our policy and procedures, setting expectations and making ..... full job details .....