House Manager - Pensford, Bristol

House Manager - Pensford, Bristol Location: THE PIG-near Bath, Pensford, BS39 4NS Salary: £38,500 - £42,500 per annum, (OTE £44,100 - £48,100 per annum) Hours: 45 hours per week, including weekends As House Manager, you will play a key role in ensuring the smooth operation of the hotel''s front-of-house, enhancing guest experiences, and driving revenue growth. You''ll oversee daily operations and respond promptly to guest needs. Your leadership will coordinate Reception, Treatments, Grounds, Maintenance, Housekeeping, and Night Porters to deliver exceptional service. This is a hands-on operational role requiring composure under pressure, strong decision-making, and attention to detail. Clear communication and organization will be essential as you lead the team to create memorable guest experiences. Reporting to the Hotel Director and Deputy General Manager, you''ll be the first point of contact for guest and staff queries. The role offers clear progression to Deputy General Manager and Hotel Director, and requires confidence in handling Duty Manager shifts and emergency situations. The ideal candidate will have at least three years'' experience in hospitality management, with solid knowledge of guest relations and FandB operations. Experience with OPERA or Fidelio systems is preferred. Full training and induction across all hotel areas will be provided. As part of a growing group, this role suits a driven professional eager to take on new challenges and develop within the ..... full job details .....