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Permanent

Hotel Receptionist

Durham
money-bag 10000-500000 Annual
Posted 5 days ago

Our client is looking for friendly, professional, and customer-focused Hotel Receptionists to join their team. This role is key to creating a welcoming first impression and delivering exceptional guest experiences within a well-established global hotel brand.Salary and ShiftsFull time positionCompetitive salaryBenefitsCompetitive salaryEmployee discount scheme (hotel stays and food and beverage)Company pension (The People''s Pension)Free meals on dutyUniform providedEmployee Assistance Programme (wellbeing, financial and health support)Ongoing training and development opportunitiesCareer progression within an international hotel groupRequirements:Strong communication and interpersonal skillsProfessional, friendly, and approachable mannerAbility to work in a fast-paced environmentGood attention to detail and organisationTeam player with a positive attitudeJob Role:Welcome guests and manage check-in/check-out processesProvide excellent customer service and handle guest enquiriesResolve guest issues professionally and efficientlyCoordinate with internal departments to meet guest needsPromote hotel services and amenitiesMaintain accurate records of guest interactionsSupport team members and contribute to a positive working environmentEnsure compliance with health, safety, and company policiesTo Apply, send an up-to-date ..... full job details .....

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