HOTEL PORTER - Harrogate

HOTEL PORTER - HarrogateNestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.Key ResponsibilitiesEnsure that every guest has an excellent and memorable welcome and stay at the hotel, enjoying excellent service and hospitalityAssist guests with their luggage, ensuring the luggage arrives at the guest''s bedroom in a timely manner, taking luggage to the guest''s car and stored securely when necessaryHaving a varied knowledge of the local area/Yorkshire, the ability to schedule arrangements for guests such as carriages, valet cleaning and route planningEnsuring all guests'' needs are exceeded at every opportunityMoving furniture and setting up rooms for events when required, ensuring the hotels'' 5-star standards are metEnsuring the hotel lobby and surrounding areas are kept spotless, polishing reflective surfaces and ensuring they are dust free ..... full job details .....