Hotel Deputy Operations Manager

Our client runs one of the UK''s leading and most exclusive Hotel and Golf Resort settings. After a period of development and expansion, they are now looking to recruit a House and Lodge Manager to join their progressive senior leadership team. Role Description The House and Lodge Manager is responsible for the day-to-day management of the estate s luxury, five-star guest accommodation and services. This is a hands-on management role covering every aspect of the hotel operation including front of house, reception, housekeeping, food and beverage, and concierge. Working closely with the sales and bookings teams to ensure the finer details of every resident stay, tailored package and private hire is delivered to the highest standard, this role is central to resort operations. The post holder must have a high level of organisational and communication skills with a proven ability to lead, train and direct others, as well as a meticulous eye for detail. Key Duties and Responsibilities: - Day-to-day overall management of House and Lodge accommodations and services including lounge, dining, bar, hot tub, and treatment room facilities - Ensure routine daily set-up procedures are maintained at all times including heating and lighting settings, flowers and décor standards, cabinet/retail displays, dining room settings and bar set-up - Develop and continuously review and update standard operating procedures, in consultation with senior management, to ensure maximum guest satisfaction - ..... full job details .....