Hostel Services Manager

Are you a dynamic leader with a passion for social care? Are you committed to making a tangible difference in people''s lives? Join a not-for-profit housing association dedicated to providing affordable housing and proactive support to it''s residents. As a Hostel Services Manager, you''ll play a pivotal role in empowering individuals to achieve their best potential and transition smoothly into independent living. The Key duties and responsibilities for this Hostel Services manager opportunity will include: - Oversee the management of secure, safe, and supported accommodation provided by Team Leaders and Support Coaches. - Line manage and develop Hostel Services Team Leaders, Hostel Coordinator, and specialist tendered services. - Ensure support and supervision delivered by the team follows best practices and addresses learning and development needs. - Evaluate operational practices to drive continuous improvement and security. - Identify opportunities for operational innovation and service improvements. - Monitor and manage key performance indicators, including void levels, rent collection, and arrears. - Ensure safeguarding issues are addressed in accordance with the Safeguarding policy. - Liaise with external agencies, local authorities, and partners to achieve high levels of customer satisfaction. - Keep up to date with legislation affecting the service and ensure compliance. The ideal person fot this Hostel Services Manager will need these Skills and ..... full job details .....