Hospitality Team Lead

Hospitality Team Lead Spire Parkway Hospital Solihull 37.5 Hours per Week Hospitality Experience Essential Competitive Salary + Excellent BenefitsSpire Parkway Hospital is looking for an experienced and motivated Hospitality Team Lead to join our dedicated Hospitality team on a permanent basis.This is an exciting opportunity for someone with a strong hospitality background and previous leadership experience who is passionate about delivering exceptional customer service. You''ll play a key role in ensuring our patients receive a first-class experience throughout their stay.About Spire Parkway Hospital:Spire Parkway Hospital is a leading private hospital based in Solihull, serving patients across Birmingham, Warwickshire and the West Midlands. Rated Good by the CQC, with Outstanding recognition for Patient Care, we pride ourselves on delivering high-quality healthcare alongside exceptional patient experiences.Our hospital provides a wide range of specialist services, including diagnostics, rehabilitation and surgical procedures across specialties such as orthopaedics, women''s health and cancer care.Duties and Responsibilities:As Hospitality Team Lead, you will:Lead, motivate and support a team of Hosts and Catering Assistants.Ensure patients receive excellent service, with meals and refreshments delivered efficiently and professionally.Respond to patient requests promptly, helping to create a comfortable and positive hospital experience.Work closely with clinical teams to ..... full job details .....