Hospitality Service Supervisor - Carlisle

Hospitality Service Supervisor - Carlisle Hospitality Service Supervisor Carlisle Station Hotel, Sure Collection By Best Western The OpportunityOur front office teams, deliver a true hospitality experience to all our guests, from welcoming the guests, and describing hotel facilities available while offering a professional, friendly, and engaging service.YOU will be a positive and engaging individual, with a passion for making guests smile and will receive guests in a professional and friendly manner, handling all customer check-ins'' or inquiries.As the front-facing member of the team, you will ensure you are always presentably engaging in positive communication with the team and department, always acting as a professional, and delivering consistently exceptional hospitality service to all guests at the hotel. BenefitsOur enviable employee discounts on bedroom rates across our Best Western hotel portfolio.Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.Refer a friend scheme from 500 to 1000 per referral.Hospital Plan.Online Health Portal.Eye Care.Employee Discount Schemes - 100''s of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.Pension Scheme.Free meals on duty.Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. Ideal CandidateYOU will have experience working within a busy hotel ..... full job details .....