Hospitality Manager

ROLE: HOSPITALITY MANAGER - CARE HOME
SALARY: -30,000 PER ANNUM
LOCATION: BROOKE, NORWICH, NORFOLK
HOURS: PERMANENT - DAYS
PSR Healthcare is proud to represent a leading national care provider in their search for a Hospitality Manager for an elegant, period property care home.
We''re looking for a people-focused, hands-on leader with a background in hospitality, care, or hotel management to deliver an exceptional resident experience. You''ll oversee dining, housekeeping, activities, and maintenance-ensuring everything runs smoothly and residents feel truly at home.
Key Responsibilities & Duties:
- Lead and inspire teams to deliver 5-star service
- Oversee quality dining, collaborating closely with the chef
- Maintain excellent first impressions and high cleanliness standards
- Organise & deliver engaging resident experiences
- Ensure compliance with health, safety, and employment laws
- Manage budgets and drive service excellence
- Build strong relationships with residents, families and staff to enhance community engagement
Experience:
- Strong hospitality or hotel experience
- Excellent communication and people skills
- Organisational flair and a passion for care
Benefits:
- Comprehensive induction and training programme
- Career progression & development opportunities
- Employee Assistance & Blue Light Card Scheme
- DBS paid for in full
Ready to lead with warmth and professionalism? Apply now or contact Shaheena @ PSR Healthcare for a confidential chat.
(phone number removed)