Hospitality Assistant - Weekends

Gradwell Park is looking for a Hospitality Assistant to work weekends within our onsite restaurant/bar. The ideal candidate will be able to work both Saturday and Sunday and have a passion for customer service and a genuine desire to enhance the dining experience for our residents.As a Hospitality Assistant in our retirement village, you will play a key role in ensuring that our residents receive exceptional service during meal times.We pride ourselves on offering excellent service and creating a warm and inviting atmosphere for our residents.Responsibilities:Greet residents warmly as they arrive at the dining areaAssist residents with seating and provide menusTake food and beverage orders accurately and efficientlyServe meals and beverages in a timely mannerEnsure that residents'' dietary preferences and restrictions are accommodatedClear tables and reset them for the next serviceProvide friendly and attentive service to residents throughout their mealCollaborate with kitchen staff and other waitstaff to ensure smooth operation of the dining areaHandle residents'' concerns or special requests with professionalism and courtesyMaintain cleanliness and organization in the dining areaRequirements:Previous experience in a hospitality setting or in a customer service role preferredExcellent communication and interpersonal skillsAbility to multitask and work efficiently in a fast-paced environmentStrong attention to detailCompassionate and patient demeanourKnowledge of food safety and sanitation guidelinesMust be over 18 years oldIn return we offer a number of benefits including, pension scheme, enhanced annual leave, birthday leave, rewards schemes, volunteering and wellbeing days and much ..... full job details .....