Hospitality Assistant – Buckingham, Buckinghamshire

Hospitality Assistant – Buckingham, BuckinghamshireCompany Description

£12.20 per hour. 40 hours per week full-time.Monday to Saturday with every 3rd weekend off.Holroyd Howe are looking for Hospitality Assistant to join the team at

Stowe School

in Buckinghamshire

.

As a Hospitality Assistant, you will be responsible for providing service excellences to our customers, guests and clients on events, conferences and weddings.As a Hospitality Assistant you will receive the following industry leading benefits:Enrolment into the Holroyd Howe pension schemeUp to 28days annual leave including bank holidays.Access to everyday discounts and communication portalEmployee assistance programmeMeals provided on shiftCycle to work schemeYour birthday off to celebrate in styleA day off to volunteer / give back to the charity of your choice

Job Description

Join our dynamic team as a Hospitality Assistant in beautiful Buckingham, United Kingdom! We’re looking for an enthusiastic and customer-focused individual to support our hospitality operations and deliver exceptional guest experiences.Greet and assist guests with a friendly and professional demeanorProvide excellent customer service by anticipating and addressing guest needsSupport various departments, including front desk, housekeeping, and food service, as neededMaintain cleanliness and organization in all guest areasAssist with check-in and check-out procedures, ensuring a smooth and efficient processHandle guest inquiries and resolve issues promptly and effectivelyCollaborate with team members to ensure seamless operations across all shiftsAssist in organizing and setting up for events and meetingsMaintain accurate records and documentation as requiredAdhere to all health, safety, and security protocolsContribute to a positive work environment by demonstrating a can-do attitude and team spirit

Qualifications

Minimum of 1 year experience in the hospitality industryHigh school diploma or equivalentExcellent communication skills, both verbal and writtenStrong customer service orientation with a friendly and empathetic approachAbility to work effectively in a fast-paced, high-pressure environmentProven track record of being a supportive team playerDemonstrated initiative and problem-solving skillsFlexibility to work in various roles and adapt to changing prioritiesProficiency in basic computer skills, including familiarity with booking systems and point of sale softwareKnowledge of health and safety regulations in the hospitality industryExcellent multitasking and prioritization abilitiesPhysical stamina to stand and walk for extended periodsPositive attitude and resilience in handling challenging situationsDetail-oriented with a focus on efficiency and organizationAbility to work autonomously and as part of a collaborative team

Additional Information

Holroyd Howe work exclusively with independent schools throughout England, Scotland and Wales, we specialise in creating a fresh and thoughtful food offer that’s uniquely tailored to meet the needs of each.Established 25 years ago, we are a team of foodies at heart, focused on developing our people and continuously improving our provision of freshly prepared handmade meals, that are both nutritious and delicious, every day.Holroyd Howe | Premium Catering for Independent SchoolsTo provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients.We pride ourselves on:SustainabilitySustainability is at the heart of our thinking; always mindful of the ethics of our sourcing and how we prepare our meals.NutritionWe take nutrition seriously and understand the impact a healthy diet has on the fundamental years of development. Meals are always freshly prepared from scratch and packed with nutritious ingredients.Food InnovationWe offer a wide portfolio of training opportunities and experiences, which attracts chefs who are passionate about culinary excellence and menu innovation to our team.From tasting tables, theme days and food theatre, to chef demonstrations and supplier showcases, we create engaging and fun dining experiences for our students. We work together to make mealtimes exploratory, quirky, and fun for our pupils, helping them build strong and healthy relationships with food.“

Holroyd Howe is an equal opportunity employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity, it is an offence to apply for a role in regulated activity if you are barred from working with children, therefore we will require an Enhanced DBS which includes a Barred List check for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding any criminal offences and shortlisted applicants will be subject to an online search of public available information on suitability to work with children.

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