Hospitality and Client Experience Manager

Hospitality and Client Experience Manager Salary: £30,000 - £40,000 + bonuses We are partnering with a highly respected luxury brand to appoint a Hospitality and Client Experience Manager within their signature location. This is a rare opportunity to take ownership of the client experience journey in an environment defined by craftsmanship, discretion, and exceptional standards - while building a long-term career within a prestigious luxury business. The Opportunity This role sits at the heart of the client journey. You will shape how clients are welcomed, hosted, and remembered - ensuring every interaction feels seamless, personal, and aligned with a truly high-end environment. Working closely with internal teams across marketing, client services and post-sale support, you will play a key role in ensuring a consistent and elevated experience across all touchpoints. This position also offers exposure to wider business operations and provides a strong platform for long-term progression within a luxury brand environment. From private appointments to exclusive in-showroom events, your focus will be on delivering a level of service that is effortless, intuitive, and quietly exceptional. Key Responsibilities Deliver a polished, discreet and highly personalised client hosting experience Oversee all aspects of in-showroom hospitality, maintaining consistently high standards Curate memorable experiences for VIP and high-net-worth clients Plan and execute private events and ..... full job details .....