Hospital Services Team Manager

Job Summary

In the words of the person currently in post “I enjoy the role because it gives me a good split between the technical and managerial aspects. I have the opportunity to grow and develop staff members knowing the difference my role makes to the team dynamic”. John Klukowski SNR BMS.Your role is essential to ensure the safe receipt, storage and distribution of blood and blood products which will directly contribute to saving and improving patients lives. Ensuring regulatory compliance both internal and external.We will provide you with an extensive induction and training programme and ongoing development to support you in your role and achieving your career ambitions.Main duties of the job

In this role you will be responsible for the day to day management of the staff and workload of the Hospital Services Department to deliver efficient and effective 24/7 Hospital Services to a defined number of hospital users and Stock Holding Units (SHU). Your responsibilities will include:Maintaining the auditability of blood, blood components and other goods as they are safely and efficiently imported and exported from the department.Ensuring the team complies with regulatory and statutory requirements at all times and that local practice and service development is in line with regional direction and national strategy.Training and developing colleagues within the team to deliver an excellent customer service that meets quality standards and is focussed on continuous improvement.Maintaining adequate stock level of all blood and components in the Hospital Services Department to supply all customers and SHU’s.Ensuring all equipment is fit for purpose and maintained for optimum performance.Ensuring the department is able to respond correctly to any emergency situation, product recall or other unplanned event.Representing the local Hospital Services department at various meetings on a range of topics including customer relations and provide technical advice to internal and external service users.Deputising for the Hospital Services Manager as and when requiredYou will be required to provide cover in times of operational difficulty with notice.About You

Experience and Knowledge

Experience of logistics and supply chain management at supervisor or managerial levelSupervisory experience including recruitment, training, development and motivation of staffExperience of quality improvement initiativesExperience of working with Information Technology using Microsoft Office packages (Word, Excel and PowerPoint)Qualifications And Training

Willingness to undertake a Masters level qualification in Management or Transfusion Science within 1 year of taking up post, subject to funding availabilitySignificant study of management techniquesDemonstrates commitment to own continued professional development (CPD)About Us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.Our three core values are what set us apart. They guide and inspire everything we do.By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we''ll save and improve more lives than ever.You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.What We Offer

NHSBT promotes flexible working opportunities where the role will allow.27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensionsWe’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.To learn more, please see our recruitment profile, which provides a summary of the job description and person specification. This can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.The working pattern for this position is late shift, either from 2pm to 10pm or 3pm to 11pm.This vacancy will close at 23:59 on Friday 19 September 2025.Interviews are anticipated to be held on w/c 29/09/2025 subject to confirmationFor informal enquiries please contact Lydia Emenahor Hospital Services Manager, via email at or via mobile at ..... full job details .....