Hospital Engagement Officer

Role description We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our Hospital Engagement Officer. This will be a dedicated Hospital engagement role and will provide the right candidate with a rare opportunity to build upon and develop our engagement with donors, visitors, patients and NHS staff in our Hub based in the heart of the hospital. As a key member of our fundraising team, you will play a vital role in driving supporters and stakeholders to the hub to build a real sense of community spirit and a hive of fundraising activity We are looking for an individual who is as passionate about making a difference and a people person, who is happy to work across the hospital meeting and engaging with staff and supporters. This role will form a key part of our ambitious strategy to grow our income, reach and impact. Working across teams, the engagement officer will help to promote and support our key marketing campaigns, fundraising initiatives, events as well as maximising the supporter journey and providing excellent donor care. Main responsibilities Charity hub Provide support in the Charity''s hospital engagement hub, working within the hospital engagement team and covering the welcome desk, supporting with answering emails and telephone calls. Be the first point of contact for supporters, visitors and UHS staff. Providing a warm welcome, helping them with their queries and directing to relevant teams as needed. To ..... full job details .....