Horticultural Manager (Garden Centre)

Horticultural Manager (Garden Centre)
Location: East Surrey
Salary: Competitive (DOE)
Hours: 40 per week, alternate weekends

This is a great opportunity to join a well-established, family-owned garden centre group, taking a key role within the plant department of a busy and customer-focused site.

You''ll be working closely with the Garden Centre Manager to support the success of the department, within a business known for its strong horticultural standards and positive working culture.

What you''ll be doing:

• Supporting the day-to-day running of the plant department, ensuring strong commercial performance.
• Taking responsibility for the department in the absence of the manager.
• Stock control, ordering, and managing availability across the plant range.
• Working closely with product managers to optimise range and seasonal lines.
• Driving sales through excellent merchandising and customer interaction.
• Maintaining high standards of presentation and plant quality.
• Organising and supporting the team to deliver strong customer service.
• Handling customer queries and complaints in a professional manner.

What they''re looking for:

• Excellent horticultural knowledge (key)
• Previous experience within a garden centre or DIY retail environment.
• Experience supervising or managing a team in a retail setting.
• Good commercial awareness, particularly around stock and sales.
• Confident, hands-on approach with strong customer focus.
• Comfortable using IT systems for stock and ordering.

Perks & Benefits

• Join a long-established, family-run garden centre group with an excellent reputation.
• Generous staff discount - up to 30% in-store and 50% in restaurants.
• Increasing holiday allowance with service.
• Annual discretionary Christmas bonus.
• Company pension scheme and Cycle2Work scheme.
• Ongoing training and development opportunities.
• Additional perks including birthday benefits and recognition schemes.
• Free onsite parking.
• Full benefits package available on request