Homeownership Services Officer

Job Title: Homeownership Services Officer Location: Bracknell (Hybrid Working)Permanent Vacancy 36,986 per annum Hours: Full-time, Monday to Friday About the Role We are currently recruiting for an experienced Homeownership Services Officer to join a Local Authority in Bracknell on a hybrid working basis. This is an excellent opportunity for someone with strong leasehold and homeownership experience to support the delivery of a high-quality service to residents. Key ResponsibilitiesManage a portfolio of leasehold and shared ownership propertiesProvide advice and support to homeowners on service charges, leases, and related queriesHandle enquiries relating to resales, staircasing, and Right to Buy/Right to AcquireInvestigate and resolve complex customer queries and complaintsWork closely with internal teams including finance, legal, and property servicesEnsure compliance with relevant legislation and policiesRequirementsPrevious experience in a homeownership or leasehold services role within a Local Authority or Housing AssociationStrong knowledge of leasehold legislation and service chargesExcellent communication and customer service skillsAbility to manage a busy caseload independentlyPLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email. ..... full job details .....