Homelessness Support Worker

Make a Real Impact - Join Our Team at Open Door Night Shelter!

Position: Adult Homelessness Support Worker
Location: St Albans
Salary: -25,857 per annum
Hours: Full-time (37.5) hours per week

Join our compassionate team at Open Door, a night shelter supporting people experiencing homelessness. We provide a safe, inclusive environment where individuals feel respected, supported and empowered to work towards greater independence.

The Role

• Assess needs and create personalised support plans
• Promote life skills such as budgeting and cleaning
• Support individuals to access services, appointments and opportunities
• Provide trauma-informed, person-centred support
• Carry out building checks to ensure safety and security
• Work collaboratively with another Support Worker on shift

Hours

Full-time 37.5 hours per week, worked on a rota across weekdays and weekends.
Late shift: 2pm-10pm

About You

You are caring, adaptable and confident communicating with people from diverse backgrounds. You work well both independently and as part of a team, and you are committed to delivering respectful, inclusive support.

Hightown Benefits

• -25,857 per annum (37.5 hours per week)
• 33 days annual leave, including bank holidays, rising to 35 days with service
• Blue Light Card, access to discounts for national and local retailers
• Workplace pension and life assurance (three times annual salary)
• Annual performance bonus and monthly attendance bonus
• Annual salary and cost of living review
• Ongoing training and development
• Employee assistance helpline

Appointments are subject to satisfactory right to work, enhanced DBS, reference, and medical checks.

We are an Equal Opportunities and Disability Confident Employer.