We are currently looking for an experienced individual to join the team on 4 or 5 days a week basis supporting the Housing Operations Manager and focussing on specific areas of the service. Please note that this role is being offered on a hybrid basis with a requirement of 2 days a week in the office.Accountabilities:Maintain specialist knowledge on all legal, policy and best practice developments in homelessness, housing advice, allocations and related areas.Take the lead in drafting replies to MP enquiries and complaints across the Housing Operations Service; identifying any training and development needs or changes to procedure which may be required.Undertake the S202 Homelessness Review Officer role and ensure all statutory duties in relation to review decisions are met.Support the Team Managers with managing the performance of their teams, including conducting quality reviews.Provide specialist advice and guidance to senior managers, members, colleagues, on allocations, housing advice and homelessness issues.To support the effective operation and management of temporary accommodation to minimise use of Bed and Breakfast and to support the aim of reducing the number of households in temporary accommodation. To include units in the Council''s own stock, the temporary accommodation agreement with Eastlight Community Homes and any future arrangements with ECH or other providers.Safeguard and promote the welfare of children, young people and vulnerable adults using the ..... full job details .....