https://jobs.co.uk/job/homeless-triage-officer-ackerman-pierce-ltd--2391b0c3-260d-4fcd-a650-ae9f6db193b1 RSS feed for Homeless Triage Officer at Ackerman Pierce Ltd. en-gb Sun, 24 May 2026 17:48:32 GMT https://jobs.co.uk/job/homeless-triage-officer-ackerman-pierce-ltd--2391b0c3-260d-4fcd-a650-ae9f6db193b1 https://jobs.co.uk/job/homeless-triage-officer-ackerman-pierce-ltd--2391b0c3-260d-4fcd-a650-ae9f6db193b1 Sat, 16 May 2026 11:51:43 GMT Location: Slough | Salary: 23.00-23.00 Hourly | Type: Temporary | We are seeking a proactive and empathetic Homeless Triage Officer to join our Housing OptionsH team. You will act as the first point of contact for individuals and families at risk of homelessness, delivering timely advice, initial assessments, and early interventions to prevent homelessness wherever possible. Working within the framework of the Housing Act 1996 and Homelessness Reduction Act 2017, you will play a key role in identifying housing needs, managing demand, and ensuring residents receive the right support at the earliest opportunity. Key ResponsibilitiesAct as the first point of contact for homelessness enquiries via phone, face-to-face, and digital channelsConduct initial triage assessments to determine eligibility, priority need, and risk of homelessnessProvide high-quality housing advice, including prevention options and available support servicesIdentify safeguarding concerns and escalate cases appropriatelyRefer and signpost customers to relevant internal teams and external agenciesSupport early prevention work, including landlord negotiation and tenancy sustainment adviceMaintain accurate case records and ensure compliance with statutory duties and internal proced... Temporary