Homeless Hostel Manager

Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join SPEAR as our Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living. SPEAR is a charity working to end homelessness across South West London. We believe homelessness should be rare, brief and non-recurring, and our teams work every day to support people into safe, stable accommodation. We are looking for an experienced and motivated manager to lead a 14-bed, 24-hour supported hostel service in Richmond. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with SPEAR s values, while delivering high-quality, trauma-informed support to residents with complex needs. About the role This is a hands-on leadership role where you will: Lead and manage a team including a Team Leader and Support Workers Ensure safe staffing levels and effective rota management Oversee safeguarding, risk management, and incident response Drive high standards of service delivery and resident support Build strong relationships with local authorities and partner agencies Ensure compliance with health and safety, including fire safety and building standards Support residents to progress towards independence and move-on opportunities You will combine operational leadership, staff management, and service development to create a safe, respectful, and ..... full job details .....