Home Straight Coordinator

Our Vacancy We re looking for a compassionate and proactive Home Straight Coordinator to join our team, supporting residents across the Tunbridge Wells Borough who are experiencing hoarding behaviours or challenges relating to clutter in their homes. This rewarding role focuses on helping people improve their wellbeing, reduce risks within their living environment, and regain control through personalised, strengths-based support. Salary: £29,648 Hours: 35 pw Location: Tunbridge Wells What you''ll do You ll manage a caseload of customers, building trusted relationships and providing tailored support to help them achieve their goals. From carrying out needs and risk assessments to identifying the underlying causes of hoarding behaviours, you ll work alongside customers to develop practical solutions that promote independence and safety. You ll also liaise with partner agencies, make referrals to specialist services, maintain accurate case records, and champion the Home Straight service across the local community. What you''ll need You ll have experience supporting vulnerable people, either professionally or through voluntary work, and possess excellent communication and organisational skills. We re looking for someone who is empathetic, self-motivated, and committed to helping people make positive changes in their lives. A good understanding of local support services, confidentiality, and safeguarding is desirable, along with confidence using Microsoft Office and case ..... full job details .....