Home Service Coordinator

Home Service Coordinator Newcastle-Under-Lyme (Hybrid working) 29,812.13 per annum pro rata Hours per week: 37 Contract type: Fixed term until 31st March 2027 Delivering for people, dedicated to places As our Home Service Coordinator, you''ll play a vital role in ensuring our customers receive a seamless, customer-focused service across a range of housing maintenance and property-related workstreams, including repairs, voids, disrepair and compliance activity. You''ll help keep customers at the heart of everything we do by ensuring services are well coordinated, efficiently managed and delivered right first time. Working closely with customers, contractors, suppliers and internal teams, you''ll coordinate activities from start to finish, ensuring appointments are scheduled effectively, work progresses smoothly and customers are kept informed every step of the way. Whether supporting a customer moving into their new home, helping to coordinate damp and mould and HHSRS interventions, arranging repairs and maintenance activity, you''ll play an important role in delivering positive customer outcomes. You''ll also provide essential operational and administrative support across our maintenance services, ensuring accurate systems data, scheduling activity, timely and accurate asbestos surveys requests, processing supplier invoices and ensuring reporting and performance information are maintained. By working collaboratively across teams, responding proactively to customer ..... full job details .....