Home Removals Technician

We are looking for a reliable and customer-focused Home Removals Technician to join our growing team in Northampton. This is a hands-on role where you will play a key part in delivering a professional and seamless moving experience for our customers.
Working as part of a motivated team, you’ll ensure the safe handling, loading, and transportation of customers’ belongings while maintaining exceptional service standards at all times.
Salary & Benefits

• £13.50 p/h DOE (Approx £28k per annum)
• Overtime paid after 40 hours
• 25 days annual leave plus Bank Holidays (33 days total)
• Full on-the-job training provided

Working Hours

• 40 hours per week
• Typically 07:30 – 16:30 (1-hour lunch included)
• 5 days out of 7 (Monday–Sunday rota)
• Weekly rotas provided in advance (may vary depending on site)
• Weekend shifts on a rotational basis

Key Responsibilities

• Safely load and unload vehicles or storage containers
• Handle customers’ belongings with care and professionalism
• Deliver exceptional customer service during every interaction
• Follow all company procedures, standards, and safety regulations
• Maintain high standards of discipline, workmanship, and safety
• Work to agreed schedules and ensure service expectations are met
• Support and guide team members where required

 
About You
To be successful in this role, you will:

• Have excellent spoken English and be both literate and numerate
• Hold a full UK driving licence
• Have a strong commitment to delivering outstanding customer service
• Take great care when handling customers’ possessions
• Be reliable, punctual, and safety-conscious

You will ideally also have:

• Experience delivering high-quality customer service
• The ability to work from plans/drawings and instruct others accordingly
• A clear understanding of company standards relating to discipline, workmanship, and safety (including accident reporting)
• Knowledge of Health & Safety regulations and experience conducting risk assessments
• Experience in office or commercial removals (desirable but not essential)

 
Sounds like the role for you? Please apply today with an up-to-date CV.
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