Home Ownership Customer Coordinator

Home Ownership Customer CoordinatorLocation: RemoteSalary: £26,227.5 per annumVacancy Type: PermanentClosing Date: 12 August 2026Are you highly organised, customer-focused and experienced in property or conveyancing administration? We''re looking for a Home Ownership Customer Coordinator (known internally as Commercial Services Coordinator) to join our Commercial and Revenue team, where you''ll play a key role in delivering high-quality home ownership and commercial transactions that help us reinvest in new homes for those who need them most.About the roleWorking closely with customers, solicitors and internal stakeholders, you''ll manage a varied caseload of home ownership transactions, including shared ownership resales, lease extensions, retirement properties, garages, and Right to Buy/Right to Acquire applications. You''ll provide clear, specialist advice, ensure legal and policy compliance, and deliver an efficient, professional service from enquiry through to completion.This is a busy and rewarding role that suits someone who thrives on juggling multiple cases, enjoys working with detail, and is confident explaining complex information in a clear and customer-friendly way.Key responsibilitiesManage and progress a portfolio of around 50-60 live cases, ensuring transactions are completed within required timescalesProcess Voluntary Right to Buy, Right to Buy and Right to Acquire applications in line with legislation and Homes England guidanceProvide specialist advice on ..... full job details .....