Home Ownership Advisor

Working hours: Full time - 36 hours per week. Shifts between 9am - 5pm Monday - Friday. Schedule type: Hybrid. The first month will be office based. The RoleAre you ready to make a real difference in people''s lives while building a rewarding career? At Raven Housing Trust, we''re passionate about creating safe, healthy homes for our residents-and we''re looking for someone who shares that commitment.As a Home Ownership Advisor, you''ll join a forward-thinking team tackling some of the most important challenges in housing today. This is your chance to play a key role in improving living conditions and shaping services that truly matter. This is more than a job-it''s an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Raven, we empower our people to lead with purpose. You''ll join an organisation that values belonging, ownership, and collaboration-where your voice matters and your impact is felt across our communities. We''re proud of our inclusive, supportive culture and our commitment to professional development.What you''ll be doingIn this role, you''ll play a crucial part in delivering an efficient, high-quality, customer focused service across leasehold, shared ownership and Right to Buy/Acquire customers, ensuring legal compliance, accurate charging, effective debt recovery, and continuous service improvement shaped by homeowner feedback. You will: Facilitate shared ownership staircasing transactions from instruction through ..... full job details .....