Hollister CO. - Key Lead, Shepherd’s Bush (Westfield) London

Company Description

Abercrombie and Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie and Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie and Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie and Fitch Co., we lead with purpose and always put our people first. We''re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

Job Description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You''ll Do

Opening and closing routine

Product Knowledge and Brand Awareness

Business Understanding

Proactive Thinking

Attention to Detail

Register/Point of Sales use

Asset Protection

Visual Displays

System Skills

Work Schedule Requirements

-Schedule will vary weekly but should expect to work at least 16 hours per week.

-Required availability on Saturdays and Sundays as well as certain holidays.

-In addition, during peak timeframes, hours will increase to support the needs of the business.

Qualifications

What it Takes

Education- High School Diploma/ G.E.D. equivalent preferred

Retail Experience- At least 1 year of retail experience is preferred.

Supervisor/ Managerial Experience- No supervisory/ management experience is required.

Customer Focus

Communication

Interpersonal Interaction

Fashion Trend Knowledge

Outgoing

Assertiveness

Adaptability/Flexibility and Stress Tolerance

Poise and Ambition

Multi-Tasking

Applied Learning

Promoting Diversity and Inclusion

Work Ethic

Omni Channel Services

Additional Information

What You''ll Get

As an Abercrombie and Fitch Co. (AandF Co.) associate, you''ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. AandF is committed to providing simple, competitive, and comprehensive benefits that align with our Company''s culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a Brand Affiliate

Training and Development

A Global Team of People Who''ll Celebrate you for Being YOU

FOLLOW US ON INSTAGRAM @LIFEATANF

Abercrombie and Fitch Co. is an Equal Opportunity/Affirmative Action ..... full job details .....