Hollister CO. - Assistant Manager, Shepherd’s Bush (Westfield London)

Company Description

Abercrombie and Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie and Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie and Fitch Co. operates over 750 stores across North America, Europe, Asia, and the Middle East, as well as e-commerce sites like abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie and Fitch Co., we lead with purpose and always prioritize our people. We offer equitable compensation and benefits, including flexibility, competitive Paid Time Off, education and engagement events, Associate Resource Groups, volunteer opportunities, and additional time off to give back to our communities.

Job Description

The Assistant Manager role combines business strategy, operations, creativity, and people management. They drive sales by analyzing the business and delivering excellent customer service. They oversee daily store operations, including opening and closing routines, and enhance efficiency across all processes. They also leverage their creative skills through floorset updates, styling, and product knowledge. As talent leaders, assistant managers handle recruiting, training, engagement, and development, fostering an inclusive environment for team members and customers. Our promote-from-within philosophy offers growth opportunities into future store leadership roles.

What You''ll Do

Customer Experience

Drive Sales

OMNI Channel Fulfillment

Store Presentation and Sales Floor Supervision

Store and Stockroom Operations

Staffing, Scheduling, and Payroll Management

Training and Development

Communication

Asset Protection

Qualifications

What It Takes

Bachelor''s Degree OR one year of supervisory experience in a customer-facing role

Fluency in English

Strong problem-solving skills

Inclusion and Diversity Awareness

Ability to thrive in a fast-paced environment

Team building skills

Self-starter attitude

Results-driven mindset

Multi-tasking ability

Fashion interest and knowledge

Additional Information

What You''ll Get

Participation in benefit programs aligned with our culture and values

Quarterly Incentive Bonus Program

Paid Time Off

Indefinite Contracts

Paid Volunteer Day per Year

Merchandise Discount

Private Medical Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

Pension Plan with Company Match

Training and Development Opportunities

Career Advancement Opportunities

Inclusive, supportive team environment

*Pending completion of 90-day probationary period.

Follow us on Instagram @LIFEATANF

Note: Job offers may be contingent upon visa formalities. You may be contacted for documentation requirements.

Abercrombie and Fitch Co. is an Equal Opportunity/Affirmative Action ..... full job details .....