Hire & Sales Coordinator

Overview

Our team is the best in the industry - is it time for you to join us?The Role

Our nationwide Plant and Tool division hires a range of equipment including diggers, dumpers and small hand tools to companies within the construction, utilities and infrastructure sectors.As the first point of contact at our depots,

Customer Service Administrator

plays a pivotal role in driving our business'' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.A typical day for the this position will include:Processing all hire desk administration including customer and supplier queriesManaging approx. 40-50 incoming and outgoing hires per dayEnsuring sufficient stock levels to meet customer demand and maximise sales opportunitiesLoad checking vehicles and working effectively with the depot team of drivers and fittersResolving customer complaints and supplier issues efficientlyQualifications and attributes

Successful applicants should demonstrate the following:Previous experience of working within a high-volume hire desk role is essentialExcellent customer service skills with a focus on increasing salesEffective communicator with strong organisational skills and attention to detailProficient IT skills with working knowledge of MS Office including Outlook and ExcelStrong team player with the ability to work to own initiativeAlthough a plant and tool hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.About GAP Group

GAP Hire Solutions

has 10 divisions offering the hire of equipment throughout the UK. We''re looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you''ll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund. Our in-house Learning and Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.Benefits include:

Competitive salary and bonus schemeUp to 25 days annual leave plus bank holidaysThe option to buy up to 5 days additional leaveContributory Pension SchemeLife AssuranceEmployee Welfare Fund (Company-funded social events)Cycle to Work SchemeHealth and Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)So what next?

If you fit the profile and are up for the challenge, we would love to hear from you!To apply all you need to do is upload your CV and complete our short application form and we''ll take it from there.GAP GROUP IS AN EQUAL OPPORTUNITIES ..... full job details .....