Hire Manager

Our client is an established pump rental solutions business supporting customers across the water, construction, infrastructure and environmental sectors. An opportunity has become available for a Hire Manager to join its Bedford branch, taking responsibility for the day-to-day hire desk operation, coordinating equipment availability, customer requirements and transport scheduling. This position would suit someone with experience in plant or equipment hire who understands the demands of a busy rental operation and has previous experience supervising and supporting a team. Key Duties and Responsibilities Manage the daily hire desk operation, overseeing customer enquiries, quotations, contracts and hire extensions. Lead, supervise and support the hire desk team, ensuring workloads are managed and customer requirements are met. Coordinate transport schedules, arranging equipment deliveries and collections to meet customer requirements. Monitor equipment availability, stock records and asset utilisation to support efficient hire operations. Review equipment on re-hire and identify opportunities to replace externally hired equipment with available company assets. Negotiate hire rates with customers, maintaining commercial awareness and supporting branch revenue targets. Ensure hire contracts, customer records and associated documentation are completed accurately. Work closely with workshop, transport, sales and operational teams to resolve equipment and scheduling issues. ..... full job details .....