Hire Manager

Berry Recruitment are recruiting for a Hire Manager to support a successful client in Bury St Edmunds. You will be responsible for the day-to-day operation of the Hire Desk and Transport function within the depot. You will lead, motivate, and develop a team of Hire and Sales Co-ordinators and Drivers, ensuring safe, efficient, and customer-focused operations while driving revenue growth and maintaining high standards of compliance and administration. Your duties will include: Leading and managing the day-to-day operation of the Hire Desk and Transport function. Allocating, prioritising, and monitoring workloads for Hire and Sales Co-ordinators and Drivers. Recruiting, motivating, coaching, and developing team members. Ensuring adequate staffing cover, including managing holidays, absence, and weekend attendance. Overseeing stock control of consumables and resale items, ensuring availability and re-ordering where required. Monitoring transport performance to ensure deliveries and collections meet agreed customer timescales. Maintaining high standards of hire desk administration, minimising manual paperwork and ensuring system accuracy. Key Skills Required: Experience managing a hire desk, transport operation, or similar customer-facing operational team. A focus on revenue growth and add-on sales. Excellent organisational and administrative skills. Strong communication skills with staff, customers, and stakeholders at all levels. Good understanding of Health and Safety ..... full job details .....