Hire Desk/Service Desk Co-Ordinator

Hire and Service Desk Coordinator Basildon, Essex 28,000 - 35,000 pa DOE Monday - Friday, Permanent Position We are looking for an organised and customer-focused Hire Desk Coordinator to join my Client''s team. This role is central to the day-to-day operation of the hire desk, ensuring equipment is hired out efficiently while providing excellent customer service. Role: Responsible for coordinating hire bookings and dealing with enquiries Scheduling deliveries and collections of equipment Manage incoming hire enquiries by telephone and email. Process equipment hire bookings accurately and efficiently. Sending out invoices Sending quotes to customers when needed Coordinate equipment availability with the transport, and operations teams. Liaise with customers, drivers, engineers, and depot staff to ensure a smooth hire process. Monitor active hires, extensions, off-hires, and equipment returns. Resolve customer queries promptly Ad-hoc duties as requested extending on from the above. Your Experience: Experience in working within a scheduling or hire role is essential. Good organisational and time management skills. Confident to communicate with stakeholders on various levels - both internally and externally. Proficient with Microsoft Office packages - mainly word and excel Driver and own transport - desirable. Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we ..... full job details .....