https://jobs.co.uk/job/hire-desk-controller-universal-business-team--bf26db19-f6c5-49df-959a-a1e85a34eca1 RSS feed for Hire Desk Controller at Universal Business Team. en-gb Fri, 03 Jul 2026 01:03:39 GMT https://jobs.co.uk/job/hire-desk-controller-universal-business-team--bf26db19-f6c5-49df-959a-a1e85a34eca1 https://jobs.co.uk/job/hire-desk-controller-universal-business-team--bf26db19-f6c5-49df-959a-a1e85a34eca1 Thu, 02 Jul 2026 11:51:48 GMT Location: Wootton Bassett | Salary: 30000.00-30000.00 Annual | Type: Permanent | Our client is a well-established, family-run SME based in Royal Wootton Bassett, Wiltshire. With over 28 years'' experience as an independent plant, tool and equipment hire company, they have built a strong reputation for delivering excellent customer service and reliable hire solutions.As they continue their exciting growth journey, they are looking to recruit an experienced Hire Desk Controller to join their expanding team.Please note: Previous experience within the plant, tool or equipment hire industry is essential. As a Hire Desk Controller, you''ll be the first point of contact for their customers, ensuring a professional and efficient service from enquiry through to off-hire.Key responsibilities include:Managing incoming hire enquiries by phone and email.Preparing quotations and processing hire orders.Coordinating deliveries, collections and transport.Liaising with customers, drivers and workshop staff.Maximising hire opportunities and identifying upselling opportunities.Ensuring hire contracts and customer records are maintained accurately.Building strong, long-term relationships with customers.Delivering excellent customer service at every stage of the hire processRequirem... Permanent