Hire Desk Controller

Morgan McKinley is looking for an experienced Hire Desk Controller to work for a company based on the outskirts of Horsham, West Sussex. The Hire Desk Controller is responsible for carrying out the daily operations of the hire desk, handling customer queries and accurate sales - hire quotations.Salary: 30-32KLocation: Office based, own transport is required due to rural location. Parking availableHours: 8.00am - 5pm Mon-FriHire Desk Controller duties:Process customer quotations and ordersMonitor and update the database, and send out confirmation of hireEnsure off-hire, on-hire and thorough examination jobs are raised for engineersAnswer and service incoming client calls regarding quotations, orders, and pricing, ensuring they are actioned within the timeframe requiredBuild and maintain strong relationships with customers to encourage repeat business.Provide support to the sales team by completing quotes, identifying new hire opportunities and assistingwith other customer-related tasksLiaise with the service team and engineers regularlyMaintain strong customer relationships and high levels of serviceSkills and experience:Proven experience working in a similar Hire Desk / Sales support / Quotation/Order Management role, ideally within the Engineering, Construction or Manufacturing sectorHighly organised and attention to detailGood IT skills ..... full job details .....