https://jobs.co.uk/job/hire-desk-controller-bennett-and-game-recruitment-ltd--60d0ff06-8b85-466f-91c1-1eb4f4cff12e RSS feed for Hire Desk Controller at Bennett and Game Recruitment LTD. en-gb Sun, 14 Jun 2026 10:50:07 GMT https://jobs.co.uk/job/hire-desk-controller-bennett-and-game-recruitment-ltd--60d0ff06-8b85-466f-91c1-1eb4f4cff12e https://jobs.co.uk/job/hire-desk-controller-bennett-and-game-recruitment-ltd--60d0ff06-8b85-466f-91c1-1eb4f4cff12e Fri, 12 Jun 2026 11:52:33 GMT Location: Burton-on-trent | Salary: 32000.00-32000.00 Annual | Type: Permanent | Burton upon Trent 32,000 - 35,000 DOEOur client is a leading supplier of heavy equipment and machinery, providing industry-leading products and aftersales support across the UK.They are looking for a Hire Controller to join their busy Burton upon Trent team. This is a fast-paced role where you''ll be the first point of contact for customers, coordinating engineers and ensuring service requests and breakdowns are managed efficiently.The RoleAs a Hire Controller, you''ll be responsible for:Handling incoming customer calls and emails.Logging breakdowns and service requests.Scheduling and coordinating field service engineers.Managing engineer diaries and workloads.Keeping customers updated on job progress.Raising service documentation and job records.Liaising with internal departments to ensure jobs are completed efficiently.Prioritising urgent breakdowns and allocating resources accordingly.Delivering excellent customer service at all times.What We''re Looking ForPrevious experience as a Hire Controller, Service Controller, Service Coordinator, Scheduler or similar.Strong organisational and planning skills.Excellent communication skills.Ability to manage multiple tasks in a busy envir... Permanent