https://jobs.co.uk/job/hire-desk-controller-bennett-and-game-recruitment-ltd--0dc4227f-ceef-4566-b2da-dd73016c8488 RSS feed for Hire Desk Controller at Bennett and Game Recruitment LTD. en-gb Fri, 12 Jun 2026 07:14:15 GMT https://jobs.co.uk/job/hire-desk-controller-bennett-and-game-recruitment-ltd--0dc4227f-ceef-4566-b2da-dd73016c8488 https://jobs.co.uk/job/hire-desk-controller-bennett-and-game-recruitment-ltd--0dc4227f-ceef-4566-b2da-dd73016c8488 Wed, 10 Jun 2026 23:00:00 GMT Location: Burton upon Trent | Salary: £32000 - £35000/annum | Type: Permanent | Burton upon Trent -32,000 - -35,000 DOE Our client is a leading supplier of heavy equipment and machinery, providing industry-leading products and aftersales support across the UK. They are looking for a Hire Controller to join their busy Burton upon Trent team. This is a fast-paced role where you''ll be the first point of contact for customers, coordinating engineers and ensuring service requests and breakdowns are managed efficiently. The Role As a Hire Controller, you''ll be responsible for: Handling incoming customer calls and emails. Logging breakdowns and service requests. Scheduling and coordinating field service engineers. Managing engineer diaries and workloads. Keeping customers updated on job progress. Raising service documentation and job records. Liaising with internal departments to ensure jobs are completed efficiently. Prioritising urgent breakdowns and allocating resources accordingly. Delivering excellent customer service at all times. What We''re Looking For Previous experience as a Hire Controller, Service Controller, Service Coordinator, Scheduler or similar. Strong organisational and planning skills. Excellent communication skills. Abi... Permanent