Hire Desk Assistant

The Hire Desk Assistant is a vital part of the operations for both Sales and Customer Services and you will be responsible for building exceptional relationships with both clients and suppliers.The role will see you coordinating the entire hire process, from taking the initial order through to arranging delivery and collection, you will be liaising with every part of the organisation to ensure the needs of the customer are always met. On a day-to-day basis, you can expect to be desk-based, making regular contact with stock teams, sales reps and various depots around the UK to ensure minimal delay in fulfilling the needs of the customer.Duties of the Hire Desk Assistant will include:Liaising, where required, with other depot employees, customers, depots, workshops and sales teamsCreating folders and uploading documents to the SharePoint server in their appropriate folders / contractsProcessing all transactions to IT systems and paperwork relating to converting Picking lists into Delivery notes and providing to the correct depotProviding POD''s (proof of deliveries / collections) to credit controller / hire desk upon request - liaising with hauliers and accounts departmentsFollowing all company procedures and policies in company handbookArranging delivery and collection of orders in according with the customer''s and Sale Teams requirementsSupporting and communicating effectively with all members of the Shoring team or associated colleaguesUpdating account information and ..... full job details .....