£13.75 per hour, Benefits: Possible temp to perm opportunity
About the Role
As a Hire Administrator based in Gateshead, you will join a growing rentals organisation on a full-time, temporary basis, with potential for a permanent position. Working Monday to Friday, 8am to 4pm, you will provide first-class customer service within a busy depot environment. Key duties include preparing hire contracts, quotations, and correspondence, handling customer enquiries, sourcing new business, and following up on quotations. You will also prepare accurate weekly and monthly reports and maintain precise records. The role demands someone who can work effectively under pressure, deliver outstanding service, and go the extra mile. The salary is £13.75 per hour.
Temporary Hire Administrator
Gateshead
Possible Temporary to permanent opportunity
Monday - Friday, 8am -4pm
Full time
We currently have an opportunity for a talented individual to join a growing rentals organisation in Gateshead as a Hire Administrator. This role is based in the depot, making everything happen. This is a very busy role, requiring someone who can provide outstanding customer service, go the extra mile, and work effectively under pressure.
Key Responsibilities
- Provide first-class customer service.
- Prepare hire contracts, quotations, and any other necessary correspondence.
- Handle and record customer enquiries and source new business.
- Follow up on quotations and enquiries.
- Prepare accurate weekly and monthly reports.
- Maintain accurate and up-to-date records.
- Excellent written and verbal communication skills
- Strong attention to detail
- Ability to multi-task and prioritise a busy workload
- Numerate
- IT literate, particularly in Microsoft Office (Excel, Word, and Outlook)
- Experience as a Hire Controller or similar in the hire industry is a distinct advantage
- Committed to offering first-class customer service.
- An enthusiastic team player who engages colleagues and willingly shares knowledge and information.
- Motivated self-starter.
- Thorough, methodical approach.
- Displays integrity in all interactions.
- Ability to work effectively under pressure.
- Proactive.
- Excellent time keeping
- Highly professional with a positive attitude
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