Hire Administrator

We are currently looking for a Hire Co-ordinator to work for one of our clients on a permanent basis. The company is a well-respected market leader in specialist equipment for a range of sectors including construction, energy production, process and water treatment and this is an excellent opportunity to join a rapidly expanding and successful organisation. Based in their modern premises in Stafford the role will involve managing the fulfilment of hire contracts cost efficiently and to full customer satisfaction; and manage hire-related customer care tickets and the main duties for this Hire Administrators role will include the following:- Processing Hire Orders/Enquiries, including Participating in 24/7 On-call Rota for Emergency Hires Processing hire orders in the CRM system, hire management system and finance management system Handling enquiries from repeat customers Liaising with the engineering manager on asset and labour requirements and timelines Handling emergency enquiries and processing and coordinating emergency hire orders afterhours as part of an on-call rota Processing off-hire requests, arranging transport and lift (crane or HIAB) Processing new and ex-hire asset sales Liaising with customers to get purchase orders extended Processing repeat hire orders Managing Hire Equipment Deliveries and Collections Preparing paperwork for the engineers including RAMS when required Liaising with customers regarding deliveries, offloading requirements, any site-specific ..... full job details .....