https://jobs.co.uk/job/highways-business-support-officer-carrington-west--0f2baafa-1e0b-4dfa-a8f2-bb16afdd15b6 RSS feed for Highways Business Support Officer at Carrington West. en-gb Fri, 07 Aug 2026 18:52:21 GMT https://jobs.co.uk/job/highways-business-support-officer-carrington-west--0f2baafa-1e0b-4dfa-a8f2-bb16afdd15b6 https://jobs.co.uk/job/highways-business-support-officer-carrington-west--0f2baafa-1e0b-4dfa-a8f2-bb16afdd15b6 Thu, 06 Aug 2026 23:00:00 GMT Location: City of Edinburgh | Salary: £15.00 - £18.00/hour | Type: Contract | Customer Services & Business Support Officer - Parking   Location: Edinburgh Pay Rate: £15 - £18 PAYE (depending on experience) The Role We are seeking an experienced Customer Services and Business Support Officer to provide additional support during the implementation of a new Parking Management Programme. The programme has generated a significant increase in customer enquiries, complaints, parking permit applications and requests for information. The successful candidate will help manage this increased workload, ensuring members of the public receive clear, accurate and professional responses. This is an excellent opportunity for someone with previous local authority, parking, roads or transportation experience. Strong customer service or administrative professionals with experience working in a public-sector environment will also be considered. Key Responsibilities ·Responding to telephone, email and written enquiries from members of the public. ·Providing information and guidance regarding parking permits, parking services and associated processes. ·Processing parking permit applications and maintaining accurate records. ·Investigating and responding to customer com... Contract