Highway Support Officer

An exciting opportunity has arisen for an experience Highway Technical Support Officer to come and join a busy client in the North West. The main duties of the Highway Technical Support Officer are: Provide technical and administrative support within transport and infrastructure service teams.Deliver advice and guidance to members of the public, customers, councillors, and stakeholders on highways and transport related matters.Maintain and update accurate technical data across highways, traffic management, asset management, and adoption systems.Support the management of customer enquiries and correspondence within agreed service timescales using CRM systems.Assist with the preparation, tracking, and monitoring of works orders and related documentation.Support budget monitoring processes and management reporting requirements.Help produce management information and performance reports to support service delivery.Liaise with internal departments, contractors, and third parties involved in highway and transportation activities.Ensure accurate record keeping and compliance with organisational procedures and processes.Provide flexible support across wider transport and environmental service functions as required. Skills and Experience Previous experience within highways, transport, infrastructure, or technical support environments desirable.Strong administrative and organisational skills.Experience using CRM systems, databases, or asset management systems.Good communication ..... full job details .....