Higher Clerical Officer

Higher Clerical Officer - Band 3 Location: Craigavon Hospital Pay Rate: £12.75 per hour Contract: Temporary - Ongoing Hours: 37.5 per week Mon- Fri 9-5 About the Role An exciting opportunity has arisen for a motivated and organised Higher Clerical Officer (Band 3) to join our busy Radiology Team. The successful candidate will provide high-quality administrative support to ensure the efficient day-to-day running of Radiology services across the Trust. This is a varied and rewarding role involving appointment scheduling, patient administration, reception duties, data entry and communication with patients, healthcare professionals and external agencies. Key Responsibilities Manage and maintain patient information using Radiology Information Systems. Book and coordinate inpatient and outpatient radiology appointments. Handle telephone and face-to-face enquiries professionally and efficiently. Confirm appointments and help maximise clinic attendance. Process appointment changes, cancellations and non-attendances in line with procedures. Liaise with interpreters, ambulance services and other healthcare providers as required. Produce appointment letters, reports and other administrative documentation. Support reception services across Trust Radiology sites. Ensure accurate record keeping and compliance with GDPR and Trust policies. Essential Criteria Applicants must have: 4 GCSEs (Grades A-C), including English Language, or equivalent/higher qualification and 1 year''s ..... full job details .....