HGV Workshop Service Manager

Questech Recruitment have got an exciting opportunity for an individual to work for an industry leading Dealership group in the Scottish Highlands as a Workshop Manager Job Summary The HGV Workshop Manager will oversees all aspects of the HGV workshop operations, ensuring the efficient functioning of the facility and the delivery of high-quality maintenance and repair services. This role involves managing a team of technicians, coordinating workflow, implementing quality control measures, and liaising with customers and other departments to meet organisational objectives. Key Responsibilities: Team Leadership and Management Lead, motivate, and develop a team of HGV technicians, providing guidance, training, and support as needed. Allocate workload and monitor productivity to ensure optimal utilisation of resources. Conduct regular performance evaluations and implement strategies to enhance team performance and morale. Workflow Coordination Plan and schedule repair and maintenance tasks based on priority, urgency, and available resources using franchise programmes, DMS and other IT based systems. Coordinate with other departments to ensure the smooth flow of vehicles through the workshop and minimise downtime. Monitor workflow progress, address any issues or delays, and adjust schedules as necessary to meet deadlines. Quality Assurance Implement quality control measures to ensure that repairs and maintenance work meet industry standards and regulatory requirements. Conduct ..... full job details .....