HGV Service Advisor

HGV Service Advisor Location: Bicester Salary: £28,000 - £32,000 per annum + Bonus (up to £4,000 OTE £36,000) Job Type: Permanent, Full-Time Working Hours: 44.5 hours per week (including 1 in 3 Saturday mornings) ISQ Recruitment is currently seeking an experienced HGV Service Advisor to join a busy commercial vehicle service operation based in Bicester. This is an excellent opportunity for a customer-focused professional who enjoys working in a fast-paced environment and acting as the key link between customers and the workshop team. In this role, you will play an essential part in ensuring the smooth running of the service department, managing customer enquiries, coordinating vehicle repairs and servicing, and ensuring customers receive clear communication throughout the process. If you have previous experience in a commercial vehicle, HGV, or automotive service advisor position, this could be the ideal next step in your career. Key Responsibilities Act as the main point of contact for customers bringing vehicles in for service or repair Coordinate workshop bookings and manage the daily service schedule to maximise productivity Gather detailed information about vehicle faults and service requirements Provide accurate updates to customers regarding vehicle progress and completion times Liaise with the workshop team to ensure work is carried out efficiently Identify additional repair or service opportunities and communicate these professionally to customers Obtain ..... full job details .....