HGV Service Advisor

Our client is a well-known and reputable HGV dealership. Currently they are seeking a Service Advisor / HGV Service Advisor / Automotive Service Advisor to join their busy depot. Key duties and Responsibilities To work as part of a team delivering a first class, professional customer service ensuring that where possible customer enquiries, payments and complaints are resolved at the first point of contact. To greet customers in a friendly, professional and courteous manner. To undertake general administrative duties to ensure the smooth flow of work within the Customer Service Reception. To give repair estimates and price quotations and offer repair suggestions. Register new vehicles Ensure invoices and taxing vehicles are completed accurately and on time. Locate unavailable items from other suppliers and arrange for delivery or pass order to stock control. Handle all internal and external customers and suppliers with courtesy. Adhere to Health and Safety Policies and Procedures at all times. Preferred Qualifications and Experience Excellent communication and interpersonal skills. Ability to work under pressure. Previous experience in a Parts or Service advisor role. You must be PC literate with a working knowledge of administration procedures. Have an understanding of the commercial vehicle after market operation. Hours of work M-F :8:00-17:30 1 in 2 Saturdays 8:00- 12:00 OT Rate ..... full job details .....