Here to Help Assistant

Role: Here to Help Assistant (General)Salary: 13.45 per hourHours: To work all home matches for the 26/27 seasonLocation: American Express Stadium, Brighton, BN1 9BLContract Type: Worker AgreementDeadline Day: 1st July 2026About Brighton and Hove Albion FCWe compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.Help us deliver exceptional matchdays to our loyal fansAs a member of the Here to Help team, you will be the face of the club on matchdays. Your role is to provide an exceptional, welcoming, and smooth experience for all supporters and visitors from the moment they arrive at the stadium. You will deal with general enquiries from customers relating to matchday and ticketing.You will be based outside the stadium on matchdays, so bring your smile, your energy and your best all-weather spirit!Your customer service backgroundWe are looking for people who genuinely love helping others and know how to deliver standout customer service. You will be an excellent communicator who champions our Team Brighton values at all times.We have 19 home Premier League games each season and some additional cup games and friendlies. Applicants must be available to work on all home match days. Due to the nature of this role, it is not suitable for a season ticket holder because the working hours are through to the ..... full job details .....