https://jobs.co.uk/job/helpline-counsellor-the-portfolio-group--ca1e3e43-4bb8-4ac3-84cf-a85f4ab67e5c RSS feed for Helpline Counsellor at The Portfolio Group. en-gb Mon, 27 Apr 2026 08:50:15 GMT https://jobs.co.uk/job/helpline-counsellor-the-portfolio-group--ca1e3e43-4bb8-4ac3-84cf-a85f4ab67e5c https://jobs.co.uk/job/helpline-counsellor-the-portfolio-group--ca1e3e43-4bb8-4ac3-84cf-a85f4ab67e5c Wed, 22 Apr 2026 23:00:00 GMT Location: Hinckley | Salary: £30000 - £34000/annum | Type: Permanent | Wellbeing Counsellor -(phone number removed) FTE Onsite Are you a qualified counsellor looking for a company that will invest in your development and career progression? Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times ''Best Places to Work'' organisation as an EAP Counsellor. Job Overview Providing immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities: Providing an efficient and effective telephone counselling service to all callers Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk Providing "In the moment support" to callers, adopting a Solution Focused app... Permanent