Helpline Advisor

Location: KetteringSalary: £26,130 per annumHours: Monday - Friday, 8am - 8pm (shift pattern, no weekend working)Contract: Full time, Permanent ABOUT US Here at National Accident Law, we are all about making it right for those who have had an accident that wasn''t their fault. Home to National Accident Helpline, our Helpline Advisors are the vitally important first point of contact for our customers and so we need individuals who have a genuine desire to help by listening, understanding, and deciding the right course of action for the customer. At National Accident Helpline, we believe that diversity drives success. We are proud of our inclusive workplace, where everyone feels valued, respected, and safe. We welcome applications from all walks of life and encourage you to bring your most authentic self to work. We encourage applications from individuals over 50 and all other qualified candidates. By joining us, you can expect to work in a fun, rewarding environment with a fantastic team who are committed to making a difference to people''s lives. ABOUT YOU You''re a compassionate person who is driven by helping others. Friends turn to you for advice because you listen, understand, and have a knack for offering great advice. Your empathy lets you see situations from different perspectives, and your curious nature means you ask the right questions to make informed decisions. You understand the importance of being adaptable in your approach and care deeply about resolving ..... full job details .....