https://jobs.co.uk/job/helpdesk-team-leader-facilities-management-daniel-owen-ltd--3bdd05c6-e97f-469d-88a1-9ea502df1609 RSS feed for Helpdesk Team Leader (Facilities Management) at Daniel Owen Ltd. en-gb Wed, 10 Jun 2026 10:56:53 GMT https://jobs.co.uk/job/helpdesk-team-leader-facilities-management-daniel-owen-ltd--3bdd05c6-e97f-469d-88a1-9ea502df1609 https://jobs.co.uk/job/helpdesk-team-leader-facilities-management-daniel-owen-ltd--3bdd05c6-e97f-469d-88a1-9ea502df1609 Mon, 11 May 2026 23:00:00 GMT Location: Salford | Salary: £30000 - £32000/annum | Type: Permanent | FM Team Leader (Operations) - Helpdesk Salford Temp-to-Perm -30,000 - -32,000 (depending on experience) Monday - Friday 40 hours per week We''re recruiting on behalf of a well-established FM organisation for an experienced Team Leader (Operations) to support the day-to-day running of a fast-paced Command / Service Centre environment. This is a hands-on leadership role focused on people management, performance, coaching, quality, and process improvement . You''ll oversee a team of administrators and schedulers, ensuring policies and procedures are followed and that contractual KPIs and internal targets are consistently achieved. The Role As Team Leader , you''ll be responsible for the daily functional management of the Command Centre, ensuring service is delivered efficiently and to a high standard. You''ll proactively engage, motivate, coach and develop your team, acting as the first point of escalation for operational queries and issues. Key Responsibilities Act as the initial point of escalation for Command Centre Operators Monitor and manage workloads, ensuring tasks are delivered within required timescales Conduct monthly 1:1s and quarterly pe... Permanent